alerta-contrib/plugins/jira/README.md
2023-03-21 00:15:34 +01:00

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Jira Plugin
===========
Creates a task in Jira and adds the Jira Task attribute in alarm. The created attribute is a link to the Jira task and opens in a new tab.
Installation
------------
Clone the GitHub repo and run:
$ python setup.py install
Or, to install remotely from GitHub run:
$ pip install git+https://github.com/alerta/alerta-contrib.git#subdirectory=plugins/jira
Note: If Alerta is installed in a python virtual environment then plugins
need to be installed into the same environment for Alerta to dynamically
discover them.
Configuration
-------------
Add `jira` to the list of enabled `PLUGINS` in `alertad.conf` server
configuration file and set plugin-specific variables either in the
server configuration file or as environment variables.
```python
PLUGINS = ['jira']
JIRA_PROJECT = '' #project name in jira
JIRA_URL = '' #url access to the jira
JIRA_USER = '' #defined to the according to the jira access data
JIRA_PASS = '' #defined to the according to the jira access data
```
Troubleshooting
---------------
Restart Alerta API and confirm that the plugin has been loaded and enabled.
Set `DEBUG=True` in the `alertad.conf` configuration file and look for log
entries similar to below:
```
--------------------------------------------------------------------------------
2021-04-28 13:43:43,185 alerta.plugins[35]: [DEBUG] Server plugin 'jira' found. [in /venv/lib/python3.7/site-packages/alerta/utils/plugin.py:34]
--------------------------------------------------------------------------------
2021-04-28 13:43:43,707 alerta.plugins[35]: [INFO] Server plugin 'jira' loaded. [in /venv/lib/python3.7/site-packages/alerta/utils/plugin.py:42]
--------------------------------------------------------------------------------
2021-04-28 13:43:43,707 alerta.plugins[35]: [INFO] All server plugins enabled: reject, heartbeat, blackout, telegram, logstash, jira [in /venv/lib/python3.7/site-packages/alerta/utils/plugin.py:45]
--------------------------------------------------------------------------------
2021-04-28 13:43:54,540 alerta.plugins.jira[50]: [INFO] Jira: Received an alert request_id=dbf9e6a1-2c65-4284-887f-792873981c49 ip=10.100.100.239
--------------------------------------------------------------------------------
2021-04-28 13:43:54,541 alerta.plugins.jira[50]: [INFO] JIRA: Create task ... request_id=dbf9e6a1-2c65-4284-887f-792873981c49 ip=10.100.100.239
--------------------------------------------------------------------------------
```
References
----------
* Jira REST API: https://blog.developer.atlassian.com/creating-a-jira-cloud-issue-in-a-single-rest-call/
Copyright (c) 2021 Alexandre Azedo.